Get in touch with our team
Whether you have questions or need support, our team is ready to assist.
Located in Geneva, Switzerland, we’re committed to providing exceptional service to our clients worldwide.
We look forward to hearing from you!
Submit your request:
Frequently Asked Questions
How are Payment Links secured?
We leverage Stripe’s and Mollie’s advanced security features to provide the most secure way to create Payment Links from your PayByLink account. Our API is regularly updated to meet the latest security requirements from both Stripe and Mollie, ensuring your transactions are always protected.
Learn more about our security standards and measures.
How do I create Payment Links?
To start creating Ecomsight PayByLink, simply sign up for an account. Once logged in, select your payment provider, navigate to the “Payment Links” menu, customize your settings, and click “Create!”
What payment providers are supported?
What payment methods are supported?
Depending on your country, we support over 40 payment methods and more than 30 languages offered by Stripe or Mollie.
How can I track payments?
You can track payments for each Payment Link directly from your PayByLink account. Detailed information, from the Payment Link settings to the status of each payment, will be available.
How do I send Payment Links to clients?
You can send emails with Payment Links to your clients directly from your account. To save time, you can also create reusable email and message templates.
Is it possible to customize the emails sent to clients?
Yes, you can easily customize the emails sent to your clients to match your branding.
How do I track the deliverability of emails?
You can track the deliverability of all emails sent from your account for up to 45 days. To ensure email deliverability, you’ll need to set up a sender email from a domain name that you own.
How much does it cost?
You can find detailed pricing information on the Pricing page.
I need additional features.
Looking for custom features? We’d be happy to discuss your specific needs. Use the form above to contact us, and we’ll review your request.